DENPASAR – On Tuesday, May 9, 2023, PT Studio Kami Mandiri held Help Desk training for all its employees. This training aims to improve the ability and skills of employees in providing technical support and assistance to problems experienced by customers.
This training will be guided by an experienced internal team of PT Studio Kami Mandiri. The training material will include the basics of troubleshooting technical problems, how to communicate with customers effectively, the use of help desk tools, to how to manage knowledge and solution databases.
By attending this training, it is expected that all employees of PT Studio Kami Mandiri can be more alert and reliable in handling every request for help or complaint from customers. The ability to provide fast and responsive customer support will be an added value for digital companies like PT. Studio Kami Mandiri.
This training is part of PT Studio Kami Mandiri’s ongoing efforts to continue to develop the competencies and skills of its entire team. The company is determined to always improve the standard of customer service and support in order to provide the best experience for its customers.