INMES – Integrated Membership System for Hotels, Villas & Hospitality Businesses | Studio Kami
Integrated Membership System

Build Customer Loyalty with Digital Membership

INMES makes it easy for customers to view products and services, receive promotions, collect loyalty points, and redeem rewards — all in one exclusively branded app for your business.

What Is INMES?

INMES (Integrated Membership System) is a digital membership platform designed for hotels and hospitality businesses — combining loyalty programs, promotions, reservations, and services in one app.

INMES makes it easy for existing and prospective customers to browse products and services, receive the latest promotions, collect points from every transaction, and redeem points for rewards — all within one exclusively branded app.

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Integrated loyalty points program in one app
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Exclusive branding — fully your business identity
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Web & mobile app (Android & iOS)
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Modular — choose the package that fits your needs
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Real-time transaction & member reports
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API ready & custom development

Two Options to Fit Your Business Needs

Choose the right package — from a basic membership with digital vouchers, to a comprehensive system with reservations and full loyalty points.

Basic Package
Option 1
Membership + Digital Voucher — ideal for launching a simple loyalty program
Available Modules
👤 Member 🎫 Voucher 🙋 Profile
Workflow
Member → Sign In → Browse Voucher → Claim Voucher → Redeem Voucher
✓ Best for businesses that want to start with a simple and effective digital voucher program.
Complete Package
Option 2
Comprehensive Membership — points, reservations, Bar & Resto, and more
Available Modules
👤 Member ⭐ Points 🎫 Voucher 🎁 Benefits 📣 Promo 🍸 Bar & Resto 📅 Reservation 💳 Transaction 🛏️ Room & Package 🙋 Profile
✓ Ideal for hotels, villas, and resorts that want an all-in-one membership system with loyalty points, reservations, and F&B services.

Enterprise Technology for Your Business

INMES platform features are designed for flexibility, scalability, and full integration with your business ecosystem.

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Exclusive Branding

Your logo, colors, and business identity are displayed throughout the app. Publishable on Play Store & App Store under your name.

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Integrated System

All modules — points, vouchers, reservations, transactions — are seamlessly connected in one integrated platform.

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Scalable System

Built to grow with your business. Add members, outlets, and features without performance limitations.

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API Ready

Integrate INMES with your hotel PMS, POS system, or other platforms you already use.

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Modular System

Activate only the modules you need. Start small and expand as your business grows.

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Multi Platform

Access via web browser, Android, and iOS. Members can use the app from any device.

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Custom Development

Need a unique feature? Our team is ready to develop solutions fully tailored to your business workflow.

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Reports & Analytics

Real-time transaction reports, member point history, and promotion performance dashboards for data-driven decisions.

10 Complete Modules in One Platform

Option 2 provides a comprehensive membership ecosystem for hotels and full-scale hospitality businesses.

01

Member

Member registration and management with Gold/Silver/Bronze tiers, QR code membership card, and transaction history.

02

Points

Loyalty point collection and redemption system from every transaction. Members earn & redeem rewards with ease.

03

Voucher

Create and manage digital vouchers — discounts, cashback, free items. Members claim and redeem vouchers directly in the app.

04

Benefits

Member Discount, Priority Reservation, Birthday Treats, Exclusive Preview Dish, and other exclusive benefits per tier.

05

Promo

Publish the latest promotions, special offers, and hotel updates directly to all members via app notifications.

06

Bar & Resto

Display a complete F&B menu with photos, prices, and categories. Members can browse menus and item details from the app.

07

Reservation

Book Now feature directly from the app for rooms, restaurant tables, or spa services with instant confirmation.

08

Transaction

Complete transaction history, payment details, and automatic point calculation per member transaction.

09

Room & Package

Display all room types and stay packages with photos, amenities, and prices — updatable anytime.

10

Profile

Complete member profile with photo, personal data, member tier, active points, QR code, and voucher history.

How INMES Works

Different flows for each option — both designed to be simple and intuitive for your members.

Option 1 — Voucher Flow
1

Register / Login as Member

Customers register and become members using their email and password.

2

Browse Available Vouchers

Members browse all active vouchers and offers available to claim.

3

Claim Voucher

Members claim the desired voucher — it’s saved to their account for use.

4

Redeem Voucher

During a transaction, members show their voucher QR code to be redeemed by staff.

Option 2 — Full Membership Flow

🏷️ Promotions Path

View Promotions List
Promotion Detail
More Information
Contact Customer Service

🍸 Bar & Resto Path

Select Bar & Resto
Browse Menu
Menu Item Detail
Contact Customer Service

🛏️ Room & Package Path

Select Room & Package
Room/Package Detail
Book Now
Reservation Confirmed

A Memorable Member Experience

INMES creates a loyalty ecosystem that keeps your customers coming back and feeling genuinely valued.

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Member Discount

Special pricing for members across all services — rooms, restaurant, spa, and other hotel facilities.

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Priority Reservation

Members get priority access to book rooms, restaurant tables, or exclusive services ahead of others.

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Birthday Treats

Special surprises for members on their birthday — building a strong emotional connection with your brand.

Loyalty Points

Earn points from every transaction and redeem them for rewards, discounts, or complimentary services.

Frequently Asked Questions

Everything you need to know about INMES.

What is INMES?

INMES (Integrated Membership System) is a digital membership platform for hospitality businesses. It allows customers to browse products, receive promotions, collect loyalty points, and redeem rewards in one exclusively branded app.

What is the difference between Option 1 and Option 2?

Option 1 is the basic package (Member, Voucher, Profile) for a simple membership program. Option 2 is the complete package with 10 modules including Points, Benefits, Bar & Resto, Reservation, Transaction, and Room & Package.

What businesses are suitable for INMES?

Hotels, villas, resorts, bars & restaurants, spas & wellness centers, and other hospitality businesses that want to build a strong digital customer loyalty program.

Can I use my own business branding?

Yes. INMES has an Exclusive Branding feature — your logo, colors, and business name are displayed throughout the app. The app can be published on Play Store & App Store under your business name.

Can INMES be integrated with other systems?

Yes. INMES is API-ready and supports custom development for integration with hotel PMS, POS systems, or other technology platforms already in use.

How do I get started with INMES?

Contact us via WhatsApp at +62 811 386 2200, email marketing@studiokami.com, or visit our office at Jl. Serma Made Pil No.10B, Denpasar, Bali for a free demo.

Ready to Get Started?

Build Your Digital Membership Program

Free consultation with our team. We’re ready to help you choose the right package and launch INMES for your business.

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WhatsApp / Phone

+62 811 386 2200
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Address

Jl. Serma Made Pil No.10B, Denpasar, Bali

💬 Request Demo via WhatsApp Send Email