Manage your villa without chaotic WhatsApp group chats.

Tasks, reports, turnover, and photo proof — all organized seamlessly in Telegram, the app your staff already has and knows how to use.

  • No app installation
  • No setup fees
  • Zero training required

“Verified” Is More Than A Promise, It’s Digital Proof.

Geofencing & GPS

Every photo captures location coordinates that cannot be faked. Ensure staff are physically on-site at the villa.

Server-side Timestamp

Work time is recorded directly from the server, not the phone clock. Tamper-proof.

Direct Camera Only

Photos must be taken live in-app. Gallery uploads (old photos) are blocked — ensuring real-time accuracy.

Villa Tirta · Room Inspection Verified
BEFORE
GPS OK · server time
CLEAN & READY
AFTER
GPS OK · server time
Wayan S.

One System, Complete Operations

4 core pillars ensuring your villa management runs smoothly and automatically.

TASKS
Assign anything with 1 click. Captures location coordinates + timestamps, daily/weekly/monthly.
REPORTS
Automated owner reports in their native language. No manual typing, no scrolling through hundreds of WhatsApp photos.
TICKETS
Guests submit requests or complaints directly. Staff report issues, you simply approve repairs.
TURNOVER
Automated turnovers synced with Airbnb/Booking.com calendars. Never miss a turnover again.

VillaOps vs Old Methods

Purpose-built for modern villa ecosystem operations.

Main Features VillaOps WhatsApp & Paper Another Software
Staff Onboarding Instant (Telegram) Chaotic & Scattered Requires Training & App Installs
Proof of Work Photo + Time + GPS Just Chatting "Done" Partial Features
Multi-Language Automated (Indonesian Staff → Foreign Owner) Owner Confused English Only
Automated Turnover ✓ iCal Sync Manual & Risky ✓ Yes
Pricing From IDR 48k/room (Nett) IDR 0 (Paid with operational chaos) $20+ (Credit Card Required)

Transparent per-room pricing.

Pay based on room count — the more rooms you have, the lower the rate per room.

Minimum IDR 149k (~$10)/villa/month.

Inspection

IDR 48k/room/month
Essential villa operations
  • Daily room inspection + Ready Score
  • Safety Log + asset reminders
  • QR guest service + tickets + geofenced attendance
  • Verified photo proof (GPS + time) + iCal turnover
Mulai Trial

Group

IDR 96k/room/month
Multi-property & absentee owners
  • All Operations features
  • Owner portal + Safety Report
  • Shift scheduling (Morning/Afternoon/Night rotation)
  • Multi-property analytics + benchmarks
  • Priority support (SLA)
Mulai Trial

Management by Role

One system, four roles. Each role uses the interface built best for them.

Account Owner / Admin
Management company account owner (registrant)
  • Manage subscription & billing
  • Add / remove villas & properties
  • Manage all managers & staff
  • View all reports & brand settings
Manager
Oversees daily operations
  • Create & assign tasks, set routines/schedules
  • Invite & manage team (invite codes)
  • Verify inspections & handle guest tickets
  • Manage expenses + approvals, generate owner reports
Staff
Field staff — no app install, no typing
  • Receive tasks via Bot DM (interactive buttons)
  • Room inspection + verified photos
  • Report issues (photo + location)
  • Selfie + GPS attendance, turnover checklists
Villa Owner
Property owner / absentee owner — transparency without on-site visits
  • View Villa Health Report & Safety Report
  • Track Ready Score & before/after galleries
  • Receive automated summaries in their native language
  • Read-only access

Frequently Asked Questions (FAQ)

About VillaOps

What is VillaOps?

VillaOps is a Telegram-based villa operations platform. All field operations — room inspections, daily tasks, turnover checklists, guest tickets — run inside Telegram (which your staff already uses), generating tamper-proof photo + timestamp + GPS location proof for every job.

Its flagship feature is Daily Room Inspection: quick 1-tap checklists + mandatory photos → generating a daily Ready Score and automated reports for villa owners. Includes a 24/7 AI Assistant via text or voice notes to answer queries or record issue reports by speech.

Who is it for?

Villa management companies, boutique hotels, and property managers handling 1 to dozens of villas. Especially ideal if you need to demonstrate operational quality to villa owners, including absentee owners living abroad.

My staff aren't tech-savvy, can they use it?

Absolutely. No new apps to install, zero complex training required. Staff simply receive tasks in Telegram, tap buttons, and snap photos. They can even report issues using voice notes without typing.

Why are photos called "verified"?

Three layers of anti-tampering protection:

  • Photos must be taken live via camera (gallery uploads are blocked).
  • Captures GPS coordinates verifying staff are physically at the villa.
  • Timestamps are recorded from server clock, not phone clock.

This combination makes proof of work virtually impossible to fake.

How much does it cost?

Starting from IDR 48k (~$3)/room/month across 3 tiers: Inspection, Operations, and Group. The more rooms you manage, the lower the per-room rate. Minimum IDR 149k (~$10)/villa/month. No setup fees, no per-staff charges, and no annual contracts.

Can it sync bookings from Airbnb/Booking.com?

Yes. Simply paste the iCal link from Airbnb, Booking.com, Agoda, Traveloka, or your channel manager, and turnover tasks generate automatically. No more "guests at the gate while villa isn't ready."

Is it complicated to switch from WhatsApp groups?

Not at all. You don't need to migrate old history. Simply start using VillaOps for daily operations today, and our team will help set up your first villa directly.

What if it doesn't fit, how do I cancel?

Cancel anytime with zero penalty. There are no annual lock-in contracts. You can export all your operational data at any time.

Is my data secure?

Yes. Each organization's data is isolated and strictly role-access controlled. We employ role-based access, in-transit encryption, and strict server access controls. Camera & location features require explicit consent, adhering to privacy regulations (including PDP Law). Details in Privacy Policy.

Features & Workflow

What problems does VillaOps solve?

Replaces messy WhatsApp groups and paper logbooks. Ensures:

  • No missed tasks or forgotten turnovers.
  • Real proof of work (timestamped & GPS-tagged photos), not just "done" text messages.
  • Villa owners receive clear, proof-backed reports without needing on-site visits.
  • Automated cross-language translation (staff write in Indonesian → owner reads in their language).
What is the difference between Bot, Mini App, and Web Console?

They all share one unified system and database. Choose the interface best suited for your role:

  • Telegram Bot (@VillaOpsSmartbot): Notifications & quick actions for field staff: buttons, camera, QR scanning.
  • Mini App: Richer interface running inside Telegram. Inspection checklists, photo galleries, task boards — all without installing a separate app.
  • Web Console: Full management dashboard in any web browser for Admins & Managers to manage villas, teams, reporting, and billing.
What user roles are supported?

Four roles:

  • Account Owner / Admin: Management company account owner. Full control over billing, villas, team, and branding.
  • Manager: Oversees daily operations, task assignments, inspection approvals, tickets, expenses, and owner reports.
  • Staff: Field workers performing inspections and tasks via Bot/Mini App without app installs.
  • Villa Owner: Property/absentee owner. Read-only access to health reports, Ready Scores, and photo proof.
How do I sign up?

Go to villaops.studiokami.co.id → tap "Start Trial" → continue with Google/Apple or Telegram → enter company name. Trial account is instantly active as Admin (up to 3 villas, no credit card required).

How do staff or managers join an existing villa?

Using an invite code generated by a Manager (no need to register a new company). Request the invite code/link, open @VillaOpsSmartbot in Telegram, tap the link or enter code via Join menu in Web Console. You're connected instantly according to your assigned role.

Do staff need to log into the web daily?

No. Staff work directly inside Telegram without needing web logins. Web login is only for Admins & Managers, passwordlessly via Telegram, email magic links, or Google/Apple/Facebook.

What is Daily Room Inspection & Ready Score?

A core daily routine: quick pass/fail checklist (10–20 points) + 3–5 mandatory anchor photos. Generates a Ready Score (e.g., 18/20) alongside a photo gallery and issue list. Failed items automatically turn into maintenance tasks until resolved.

What is the VillaOps AI Assistant?

An AI chatbot inside Telegram you can query anytime via text or voice note. Examples:

  • "Which villa hasn't been inspected today?"
  • "Which villas have guest check-ins tomorrow?"
  • "Which fire extinguishers are due for maintenance?"

Answers are based on your real-time live data, not generic guesses.

Can staff report issues using voice notes?

Yes. Staff simply send a voice note (e.g., "AC #2 in Villa A is leaking water"). The system automatically transcribes, summarizes, and converts it into a ticket with confirmation before sending. Perfect for hands-free reporting on the move.

Can managers send team announcements via voice?

Yes. A manager sends a voice note (e.g., "Villa A guests are on their way from the airport, get ready"). The system broadcasts it to relevant staff — targeted to an individual if named, or all staff for that villa.

How do guests report issues or request services?

One QR code per room → guest scans → reports an issue or requests services (extra towels, late checkout, room service) without installing an app. Requests route directly to managers as action tickets.

What languages are supported?

Staff interface is in Indonesian. Guest pages, digital guidebooks, and owner reports are automatically translated to the guest/owner's preferred language (e.g., English, French, Russian).

How are villas and rooms calculated for billing?

Billing is calculated by the number of rooms (and non-room spaces like restaurant/pool areas), not the number of villa structures. One property can contain unlimited villas.

Example: Property "Satwika Villas" contains Villa Anjani (1 room), Satwika Dining (1 space), and Public Pool (1 space) → total 3 billable units.

What if I add rooms mid-subscription cycle?

Additions are prorated for remaining days in the cycle, not charged full month rates. Example: rate of IDR 30k/unit, 15 days left in a 30-day period → adding 1 unit incurs only IDR 15k for the remainder. Subsequent cycles bill standard rates for updated room counts.

How does the trial work?

Free 1 month for up to 3 villas. After the trial, seamlessly upgrade to a paid plan.

What is the early adopter promotion?

For the first 20 signups: 50% discount lifetime subscription. Once slots are filled, standard rates apply.

What payment methods are accepted?

Via payment gateways (Virtual Account, QRIS, Credit Card), consolidated into one monthly invoice.

Can we white-label with our own branding & mobile app?

Yes. For management companies requiring custom branding, dedicated mobile apps, and isolated instances. Contact us for custom enterprise quotes.

Ready to Modernize Your Villa Operations Effortlessly?

Try it on one villa this week. If your staff can't use it instantly, cancel anytime.